At fb003, we believe that online gaming is one of the most exciting forms of entertainment available to Filipino players today — from the thrill of live bingo to the rush of a slot jackpot. But we also know that for some players, gaming can stop being fun and start becoming a problem. That's why responsible gaming is not just a checkbox for us — it's a core part of how fb003 operates every single day.
Whether you're playing from Manila, Cebu, Davao, or anywhere else in the Philippines, fb003 gives you the tools, information, and support you need to keep your gaming healthy. We work alongside PAGCOR's responsible gaming framework to ensure that every player on our platform has access to meaningful protections — not just fine print at the bottom of a page.
The golden rule at fb003: Only gamble with money you can afford to lose. Never chase losses. Never borrow money to fund your gaming. And if gaming ever stops feeling like entertainment, please use the tools on this page or reach out to our support team immediately.
These aren't just policies on paper. fb003 has built real, accessible tools directly into your player account so you can act immediately whenever you need to.
Set a daily, weekly, or monthly deposit cap on your fb003 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately — raising it requires a 7-day cooling-off period.
If you feel you need a break, fb003's self-exclusion tool lets you lock your account for a set period — 30 days, 90 days, 6 months, 1 year, or permanently. During exclusion, you cannot log in, deposit, or place bets. This is free and takes effect within 24 hours.
Set a maximum session duration so fb003 automatically logs you out after a defined period of play. You'll also receive in-session reminders at intervals you choose — a simple nudge to check in with yourself and take a break when needed.
Not ready for full self-exclusion but need a short break? The cool-off feature lets you pause your account for 24 hours, 48 hours, or 7 days. Your account is temporarily suspended with no access to games or deposits during that window.
Define the maximum amount you're willing to lose in a given period. Once your loss limit is hit, fb003 will prevent further play until the period resets. This tool is especially useful for players who want to enjoy gaming without the risk of significant financial impact.
fb003 can send you periodic pop-up reminders showing how long you've been playing and how much you've wagered in the current session. These reality checks help you stay aware of your gaming activity and make informed decisions about whether to continue.
Requesting self-exclusion on fb003 is straightforward and confidential. You don't need to explain yourself or justify your decision — our team will process your request without question. Here's how it works:
Access your account through the fb003 Login page. If you are unable to log in due to a crisis situation, contact our 24/7 live chat support directly and they will process the exclusion on your behalf.
Navigate to your account settings panel and locate the "Responsible Gaming" or "Player Protection" section. All self-exclusion and limit tools are grouped here for easy access.
Select the duration that works for you: 30 days, 90 days, 6 months, 1 year, or permanent exclusion. We recommend choosing a longer period if you are unsure — you can always contact us to review after the period ends.
Confirm your self-exclusion request. Your account will be suspended within 24 hours. You will receive a confirmation email and all marketing communications from fb003 will be stopped immediately.
Self-exclusion is a brave and positive step. We encourage you to also reach out to a counselor or support group during your exclusion period. PAGCOR's responsible gaming resources are available to all Filipino players.
Problem gambling can affect anyone — regardless of income, background, or how long you've been playing. Recognizing the warning signs early is the most important step toward getting help. If any of the following sound familiar, please reach out to our support team or use fb003's self-exclusion tools today.
If you answer "yes" to two or more of these, consider using fb003's responsible gaming tools or speaking to a counselor.
Cap how much you can deposit per day, week, or month. Reductions are instant; increases require a 7-day wait.
Set a maximum loss threshold per period. When reached, gaming is paused automatically until the period resets.
Define how long you can play in one sitting. fb003 will log you out automatically when your session time is up.
Take a short break of 24 hours to 7 days. Your account is paused — no games, no deposits, no pressure.
Lock your account for 30 days up to permanently. Free, confidential, and processed within 24 hours.
Receive periodic in-session pop-ups showing your play time and wager totals so you always stay informed.
Review your full gaming and transaction history at any time directly from your fb003 account dashboard.
Our support team is available around the clock via live chat. Responsible gaming requests are always prioritized.
Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals who are 21 years of age or older. fb003 enforces this requirement rigorously at every stage of the player journey.
During registration, all players are required to declare their date of birth. Before any withdrawal is processed, fb003 conducts a full KYC (Know Your Customer) verification that includes government-issued ID checks to confirm age. Any account found to belong to a player under 21 will be immediately suspended and all funds returned.
If you are a parent or guardian and believe a minor in your household has accessed fb003, please contact our support team immediately. We take underage gambling extremely seriously and will act without delay.
fb003's tools are a great first step, but sometimes you need support from outside the platform. These organizations provide free, confidential help to Filipino players dealing with problem gambling.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program for all licensed operators. Filipino players can access PAGCOR's responsible gaming resources and self-exclusion registry through their official government channels.
The Philippines has dedicated mental health and addiction support lines available to anyone struggling with problem gambling. Calls are free and confidential. Counselors are trained to assist with gambling-related concerns in Filipino and English.
Gamblers Anonymous has active chapters across the Philippines, including in Metro Manila, Cebu, and Davao. Their peer support meetings are free, anonymous, and open to anyone who feels their gambling has become unmanageable.